February 2018 | Article

Lesson from VTech

Canadian Lawyer Online - IT Girl Column

In PIPEDA Report of Findings #2018-001, the OPC reported on its investigation of VTech Holdings Limited, a manufacturer of electronic learning products for children headquartered in Hong Kong with operations in 13 countries and regions (VTech Technologies Canada Ltd. is its Canadian subsidiary). The case arose following a complaint from an affected individual whose information was compromised when VTech’s global server was breached between Nov. 12 and Nov. 29, 2015. The hacker gained access to various VTech environments and ultimately to customer data, in a live production environment, copying customer data off of VTech’s network. The OPC estimated that the breach affected more than 316,000 Canadian children and more than 237,000 Canadian adults. 

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